Big Bear ModelClick Here to Customize your Sauna
The custom designed Big Bear Infrared Sauna is your private sanctuary to relax, unwind and sweat yourself healthy. Loaded with Standard Features, the Big Bear Sauna is the largest in design seating up to 5 people comfortably. Built to the highest of safety standards, the Big Bear offers:
Most Popular Features
Rocky Mountain Saunas Limited Lifetime Warranty
Rocky Mountain Saunas provides the Best Far Infrared Sauna Limited Lifetime Warranty in the Industry against defective material(s) and/or workmanship. It covers all components, parts, labor and shipping costs for as long as you own your sauna.
I. Warranty Coverage
Grade A lumber is used on all sauna models. Wood is a living material that continues to respond to climate conditions, even after being manufactured into a sauna. Prior to shipping, the wood is inspected for consistency, color and quality. Variations in the color or grain, and irregularities such as fine cracks are part of the natural beauty of the wood and in no way are considered defects.
Since the wood used in the infrared saunas has been kiln dried, a certain amount of expansion and contraction occurs in the wood within a sauna environment. During normal operation, wood may develop fine cracks due to the changes in humidity level of the wood. This is considered normal and will not affect the structural integrity of the sauna.
Rocky Mountain Saunas are shipped around the globe, and can experience slight blemishes, scratches or scuffs in transit. All structures using wood are susceptible to minor dents, scratches and scuffing which are not covered by warranty. This is normal and will not affect the integrity, operation or Limited Lifetime Warranty of your sauna.
In most cases, minor wood blemishes on the exterior of the sauna may be treated by using a small amount of furniture polish, tung oil or other furniture treatment products. Please avoid any treatment containing Benzene or a high concentration of alcohol. Any interior blemishes, scratches, scuffs or chips can be either left alone, sanded or combination of gluing plus sanding.
Any compensation for small aesthetic repairs or minor cosmetic damage will be determined solely by Rocky Mountain Saunas Inc.
Rocky Mountain Saunas provides an Limited Lifetime Warranty against defects in workmanship or materials on ALL Nano-Carbon™ Heater Panels. Rocky Mountain Saunas provides an Limited Lifetime Warranty against defects in workmanship or materials on ALL Electrical Components. i.e.: Control Panels, Thermostat sending unit, CPU, Terminal Blocks and relays, 12v system, etc.
Glass Doors and Windows
Tempered Glass Door is under warranty through the shipping process. Once the sauna kit has arrived at its final destination and the door is intact, any cracking, breakage or damage of the glass door is the responsibility of the client to repair or replace.
Accessories / Optional Upgrades
Accessories included with the sauna (Ionizer, Chromotherapy Light, Wood Accessories and Light Bulbs) are covered for a One Year Warranty from date of purchase.
Optional Custom One-Way Privacy Wrap has a One Year Warranty for both indoor and outdoor applications. Sales of all Custom One-Way Privacy Wraps are final at the time of purchase and are non-refundable.
Warranty on custom made Seat Cushions and Sauna Covers are covered through delivery for manufacturing defects. Slight color variation may occur due to different computer screen settings and as such do not qualify as a defect. Sales of cushions and covers are final at the time of purchase and are non-refundable.
The standard FM CD Player issued with 2018 and older models is covered by a One Year Replacement Warranty through Rocky Mountain Saunas. Unauthorized installation or removal of stereo may void warranty. Rocky Mountain Saunas must be notified prior to install or removal of stereo for specific instructions.
Commercial Units - Aspen, Vail and Montana Models
Commercial models used in a residential location will carry a 5-year warranty against defects in workmanship or materials. All warranty qualifications and disclaimers apply during the 5-year warranty term.
Commercial Office Locations
Any Rocky Mountain Saunas unit used in a commercial application will have a 3-year warranty against defects in workmanship or materials from the original date of purchase. This includes all residential and commercial units. All warranty qualifications and disclaimers apply during the 3-year warranty term.
All sauna models placed in a commercial application are required to be on an individual dedicated circuit installed by a licensed electrician.
High Traffic Commercial Locations
Any Rocky Mountain Saunas unit used in a high traffic commercial application will have a 6-month warranty against defects in workmanship or materials from the original date of purchase. This includes all residential and commercial units. All warranty qualifications and disclaimers apply during the 6-month warranty term.
All sauna models placed in a high traffic commercial location are required to be on an individual dedicated circuit installed by a licensed electrician.
Saunas used in outside locations will carry a 3-year warranty against defects in workmanship or materials. Any sauna placed outdoor requires a cedar wood cabin and must have a weather resistant cover purchased from Rocky Mountain Saunas to maintain the Warranty.
Covers and thermal liners have a one-year warranty from the manufacturer. Failure to utilize the .004 plastic sheet supplied as additional water protection for your sauna will void your warranty.
The fabric used for the roof of the waterproof cover is resistant to water penetration; however, it is sewn to the acrylic canvas sides. It is required to place the plastic sheet included directly over the sauna roof prior to installing the weather resistant cover and placing an object on the sauna roof to give the fabric elevation for water run off as further protection.
Like any wood exposed to the elements, it is required to treat the exterior wood of the sauna regularly to keep it from deteriorating.
Hawaii / Alaska / Non-US Sales
Rocky Mountain Saunas sold into Hawaii, Alaska or anywhere else outside the Contiguous United States will retain the Limited Lifetime Warranty against defects in workmanship or material.
Trouble shooting will be conducted via phone and/or email with Rocky Mountain Saunas Customer Service at 888-358-1270 extension 2 or [email protected]
Any authorized warranty replacement parts needed for repair will be provided free of charge from Rocky Mountain Saunas during the warranty period (for the original owner only. Proof of purchase will be required).
Buyer will be responsible for Shipping and Handling charges for warrantied replacement parts shipped to AK, HI and Canada.
The return of any sauna sold outside the Contiguous United States is prohibited.
II. Customer Service Requests
Most customer service and warranty issues are easily resolved by phone with our Technical Support Department. Our products are component modular, so component replacement is simple and performed by the purchaser.
Warranty Labor: Rocky Mountain Saunas will provide all replacement parts and all phone support for replacement of parts to the original owner and the warranty is nontransferable. The Limited Lifetime Warranty includes in-depth customer service provided by the Rocky Mountain Saunas Technical Support Team via phone.
III. Shipping Coverage
In the rare case damage should happen during the shipping process, it is required that a phone call is made to Rocky Mountain Saunas prior to the delivery driver leaving the delivery site. It is also required that pictures of the damage be sent within 24 hours of receipt of the sauna to [email protected]. Failure to comply with this process may disqualify any damage from being covered by warranty.
Storage / Will Call Units
Rocky Mountain Saunas will hold a purchased sauna for 30 days from the date of purchase at no charge. After 30 days from the date of purchase, a $50 per month storage fee will be charged and required to be paid prior to shipment of the sauna.
Rocky Mountain Saunas will store sauna for a period not to exceed 120 days from the date of purchase. (30 days free storage / 90 days paid storage) Any exceptions to this policy must be agreed upon in writing by both Buyer and Seller.
If client has not taken delivery of the sauna within 120 days from the date of purchase, the sauna will be considered abandoned with all monies forfeited.
IV. Cancellation and Return Policy
Cancellation of Orders
For any order cancelled prior to shipment from the Rocky Mountain Saunas warehouse, buyer will be responsible for any applicable administrative and processing fees, storage fees and costs associated with storing the goods, as well as a restocking fee of $395 for residential models or a 15% restocking fee for commercial models. The applicable fees will be deducted from the amount returned to purchaser. The cost of any non-refundable accessory (seat cushion, outdoor cover, customer one-way privacy wrap, etc.) will not be returned to the purchaser.
All sales of custom made, closeout and discontinued saunas and parts, both residential and commercial models, regardless of shipment status are non-refundable.
The return of any sauna unit once shipped is prohibited. The only exception made to this policy is for units determined by Rocky Mountains Saunas to have a defect in materials and/or workmanship beyond repair.
The sauna must be returned in the same condition it was originally received and in its original packing cartons with packing materials, along with the shipping pallet.
Seller may refuse to refund all or any portion of payment if Buyer fails to fully comply with or violates the terms and conditions of this policy.
Rocky Mountain Saunas and any of its subsidiaries and/or associates shall not be held responsible for any misuse of the sauna by the client. We shall not be held liable for any damage and/or injury caused by client misuse of product.
Rocky Mountain Saunas and any of its subsidiaries and/or associates do not provide medical guidance or diagnosis. It is always recommended that you contact your physician for advice regarding your personal health.
1. The Warranty issued with all Rocky Mountain Saunas comes standard to the original purchaser. Warranty is not transferable between parties. Rocky Mountain Saunas reserves the right to change, without notice, anything contained within the warranty and the website. Warranty on website will supersede any previous written or published versions.
2. Proof of original purchase must be able to be provided by the buyer upon request.
3. The issuance of replacement parts at no cost to the purchaser is covered under the warranty, subject to parts availability from manufacturer.
4. The Limited Lifetime Warranty is deemed void if the sauna has been misused, altered or left exposed to sun, rain, snow, wind or hail. Non-compliance with instructional use by the end user will also void the warranty.
5. Sauna mistreatment, misuse, neglect and high traffic "wear and tear" damage (ie: broken cup holders, door handles, wood slats, etc.) are not considered warranty issues.
6. Rocky Mountain Saunas reserves the right to decide whether the warranty claim is valid or considered a non-warrantied item.
7. In the rare case a return of a non-defective unit is agreed upon by Rocky Mountain Saunas and the purchaser, buyer shall assume all risk of loss associated with the return as well as shipping, handling, restocking and other fees, costs and expenses as described in this policy.
Sauna must be returned in the same condition it was originally received. For sanitary reasons, Rocky Mountain Saunas will not exchange or accept for return any sauna that has signs of use. This includes, but is not limited to, sweat stains. Rocky Mountain Saunas reserves the right to request pictures of any sauna, both interior as well as exterior, to verify the condition of the sauna prior to issuing a Return Merchandise Authorization (RMA).
All returned goods must be accompanied by a Return Merchandise Authorization (RMA). In order to receive RMA approval, the sauna must be returned in its original packing cartons with packing materials, along with the shipping pallet. Seller may refuse to refund all or any portion of any payment, or cancel payment due and owing if the Buyer fails to fully comply with or violates the terms and conditions of this policy.
Rocky Mountain Saunas reserves the right to refuse to refund any deposit or payment, or cancel any payment due, and any owing until such time as Seller:
- is in receipt of the goods
- has inspected the goods and
- in the Seller's discretion, has found the goods to be free of damage
All cancelled or returned goods shall be subject to:
- Storage fees, Administrative and Processing fees and any other costs associated with routing the goods
- Handling and restocking fee in the amount of $395.00 USD for each residential sauna and 15% restocking fee for each commercial sauna.
- All shipping costs to and from the Seller and
- Seller providing a return merchandise authorization (RMA) number. Buyer's failure to obtain the RMA number shall result in Seller not accepting any returned shipment and Buyer paying all costs and fees. All such costs and fees as determined by Seller shall be paid by Buyer to Seller upon demand by Seller.
8. All sales of custom made, closeout and discontinued saunas, both residential and commercial models, regardless of shipment status are non-refundable.
Commercial Application / High Traffic Location refers to any sauna used in conjunction with any business for non-personal use by the purchaser.
Residential Application / Location refers to any sauna located in a personal residence used by the purchaser, or close family members only.
Outdoor location refers to any sauna located outside a personal residence or business. This includes, but is not limited to, garages, breezeways, porches (covered and uncovered), 3 season porches and detached sheds.
SAUNA SAFETY CERTIFICATIONSRocky Mountain Saunas is committed to making safety our #1 priority. Internationally recognized safety certifications assure you that all our saunas have attained a high level of quality construction, safety and performance standards.
ISO develops International Standards.
ELECTRICAL TESTING LABORATORIES
Electrical Testing Laboratories (ETL) was founded in 1896 by Thomas Edison, and is one of the oldest product safety testing laboratories in the world. Certification by ETL and ETL-C assures you that all Rocky Mountain Sauna models have been tested to meet both US and Canadian safety and performance standards.
CE CERTIFIED EUROPEAN SAFETY STANDARDS
The CE Mark is a requirement for products sold to the European Market. The CE Mark identifies a product as complying with the health and safety requirements spelled out in European legislation and is mandatory for equipment operating in the European Union (EU).
The RoHS Directive stands for “the restriction of the use of certain hazardous substances in electrical and electronic equipment”. This Directive bans the placing on the EU market of new electrical and electronic equipment containing more than agreed levels of lead, cadmium, mercury, hexavalent chromium, polybrominated biphenyl (PBB) and polybrominated diphenyl ether (PBDE) flame retardants.
Our largest far infrared sauna is the impressive Big Bear Infrared Sauna. This incredible sauna boasts an amazing amount of far infrared radiant output and can comfortably accommodate four to five people during an infrared sauna session.
Large enough for one person to lie down and stretch out completely on the rear bench. Luxurious and results driven, the Big Bear sauna is the ultimate wellness upgrade to any high-end spa or home.
Eliminate Stress, relieve pain, lose weight and enjoy beautiful, soft skin with the Big Bear Far Infrared Sauna.
Featured Big Bear Sauna shown in optional Red Cedar.
**A Flat Rate Shipping charge of $400 is applied to the purchase of every Rocky Mountain Sauna within the Contiguous United States. Select Cities and Remote Areas may incur additional freight charges.**
Wattage: 2850 Watts
Amperage: 17.0 Amps
Circuit: Dedicated 220 volt/20 amp with 12 gauge wiring. Required electrical outlet: NEMA 6-20R.
Infrared Panels: 14
Total Heater Panel Area: 43 Square Feet
More Standard Features than Any Other Brand!
STANDARD FEATURES ON ALL INFRARED SAUNA MODELS
Zero Rated EMF Nano-Carbon™ Infrared Emitters
Tested to produce the most infrared energy within the desired spectrum for maximum absorption by your body. Large, thick Carbon Panels blanket the walls, front bench and floor areas giving you more surface area exposure than any other manufacturer.
Which means MORE RESULTS in LESS TIME!!
Air temperature inside the infrared sauna is 20-70 degrees Fahrenheit lower than conventional saunas making it a more comfortable environment and easier to breathe. BUT, you will sweat twice as much due to the radiant heat produced by far infrared.
Our Zero EMF Rated Nano-Carbon™ Heater Panels are the safest, most efficient and cost effective method of detoxifying your whole body.
Thickest Walls in the Sauna Industry.
All our Sauna Woods are constructed using Grade One/Bay Clear Heartwood. Herbally cured, slow dried lumber. Non-Toxic/Non-Outgassing.
8mm thick walls are finely sanded to a smooth luster finish. Handcrafted tongue and groove, double wall construction creates the thickest walls of any manufacturer. Vertical Grain for added strength. Built to last a lifetime.
Our ergonomic vertical backrests allow you to lean back on the wall panels in total comfort without becoming too hot during infrared sauna therapy. You still receive 100% of the infrared heat being produced.
Portable backrests are unstable and cumbersome. Ceramic heaters have hot spots and make it difficult to lean back and relax in the same position for a prolonged period. Horizontal back slats gouge your ribs and spine.
EMF/ELF Protective Shielding: All 110v and 220v Wiring are triple shielded for maximum safety protection.
360 Degree Infrared Experience
Find yourself wrapped in comfort with our 360 degree Nano-Carbon™ Heater Panel design. All saunas come equipped with a large floor heater panel that sits relatively flush with the floor as well as a bench seat panel to heat lower legs. Rounding out the sauna are Nano-Carbon™ heater panels on ALL walls, including the front wall panels, allowing you a full sauna experience.
Heavy Duty Floor Panels & Bench Front Panels
Heavy duty reinforced floor panels can support over 300 lbs. Floor panel heat feels terrific on your tired achy feet while promoting toxin expulsion. Bench front infrared panel makes certain that your knees, calves and ankles receive direct exposure to the benefits of far infrared.
Interior and Exterior Soft Touch BLUETOOTH Control Panels. **Click on the picture to enlarge details**
Bluetooth FM Tuner is standard on all models! Initiate and manage your sauna sessions from either outside or inside the sauna.
Also included on all models is a 30 Hour Programmable Timer. You can program your sauna to turn on at a designated time up to 30 hours in the future. Convenient time saving feature for your regularly scheduled sauna sessions.
Door Handle: Door Handle of Polished/Brushed Nickel gives a Contemporary Design Appearance. Click Link for Installation Video
Oxygen Ionizer/Ozone Generator: Ionizer cleans sauna cabin air. Ozone Generator destroys odor causing bacteria and sanitizes sauna.
Luxury Light Package: Recessed LED ceiling lights with inside/outside controls highlight our premium Canadian wood quality and provide a relaxed setting.
3 Way Dimmable Interior Reading Lights: Two reading lights with three separate light settings will maintain a soft comfortable ambiance.
Magnetic Door Latch: Strong, tight fit magnetic latch for easy access to your infrared sauna.
Felt Strip Lining on inside of door jamb provides tight seal for glass door closure.
Commercial Grade Heavy Duty Stainless Steel Hinges: For a lifetime of durable service.
EZ-Guide Assembly System: Makes assembly a breeze with the Smart-Guide system for quality fit and finish.
Contents are clearly printed on the exterior of each sauna carton.
All our Sauna Woods are Grade One/ Bay Clear Heartwood. Herbally cured, slow dried lumber. Non-Toxic/ Non-Outgassing.
Canada’s cold climate makes the wood grow at a much slower rate which makes it much stronger, more durable and corrosion resistant. Canadian Red Cedar and Hemlock are the best woods to use for manufacturing saunas. The wood used for manufacturing our saunas is hundreds of years old.
The Thickest Walls in the Sauna Industry. (8mm) Hand Sanded to a Smooth Luster Finish. Double Wall Construction. Tongue & Groove. Vertical Grain for Added Strength. Built to Last A Lifetime.
STANDARD: Pacific Coast Hemlock. A Durable, Blonde Colored, Straight Grained Wood that compliments a light/medium oak decor.
OPTIONAL: Western Red Cedar. Medium Rouge base color with Cherry grain highlights. One of the charms of Western Red Cedar is the many shades of color it can come in. A Favorite of Sauna Owners for Years. Required for Outdoor locations or on a Back Porch/ Patio. Mild cedar aroma interior.
Western Red Cedar is harvested from British Columbia found on the Pacific coast as far north as Alaska and in the valleys of the interior wet belt. One of the largest trees of the Pacific region that grows only in scattered patches.
CUSTOM ONE-WAY PRIVACY DOOR WRAP
Custom One-Way Privacy Door Wraps start at $599.00. All prices include installation (please allow 1-2 to weeks for wrap application)
ALL Privacy Wraps are applied to your new sauna before it ships so it arrives to you with a custom image ready to enjoy!
To See more examples of Custom Privacy Door Wraps & photo selection CLICK HERE. Select from any of our fantastic photos to tailor-make your sauna!
Sales of all Custom One-Way Privacy Wraps are final at the time of purchase and are non-refundable.
SUNBRELLA™ COVER: Custom Made SUNBRELLA™ Canvas Covers.
Constructed of Rugged, Weather Proof, Marine Grade Canvas with Large, Heavy Duty Zipper.
Roll Up Front Panel has 3 Sturdy Tie Straps & Power Cord Slot.
1 Year Warranty. Your Sauna Stays Safe and Dry in the Worst Weather.
Available in: Mojave Sand, Black and Sherwood Green. Additional Colors and Pricing Available upon request.
Sales of all Sunbrella™ Covers are final at the time of purchase and are non-refundable.
Thermal Sauna Cover
For outdoor use in cold climates. Custom Thermal Sauna Covers offer:
- Infrared Shielding
- Thermal Management - Aids in Retaining Heat
- Prevents growth of fungi or bacteria
- Flame Resistant class B A B A stm E 84-94
- Non-Toxic/ Non-Carcinogenic/ Non-Outgassing
- Puncture and Tear Resistant
Sales of all Thermal Covers are final at the time of purchase and are non-refundable.
Note: Thermal cover must be protected by our standard, weather-proof, Sunbrella cover for outdoor use.
Interior Sunbrella™ Fabric Cushions
4″ Thick Foam, Sunbrella™ Fabric Cushions, Heavy Duty Zipper for EZ removal.
Sales of all Sunbrella™ Fabric Cushions are final at the time of purchase and are non-refundable.